"Most people won’t pay for AI voluntarily"

"Most people won’t pay for AI voluntarily—just 8% according to a recent survey. ...

"Before proceeding let me ask a simple question: Has there ever been a major innovation that helped society, but only 8% of the public would pay for it?

"That’s never happened before in human history. Everybody wanted electricity in their homes. Everybody wanted a radio. Everybody wanted a phone. Everybody wanted a refrigerator. Everybody wanted a TV set. Everybody wanted the Internet.

"They wanted it. They paid for it. They enjoyed it.

"AI isn’t like that. People distrust it or even hate it—and more so with each passing month. ...

"When AI is added to a product, people want it LESS. Survey of 4,000 consumers show that only 18% prefer AI. Everyone else opposes it, or is indifferent.

"Experts are now warning companies that their mad rush to adopt AI may erode customer trust and hurt sales. ...

"The 'Wall Street Journal' concludes that companies should “beware of promoting AI in products.”

"And it’s more than just products and services. People don’t even want AI in texts or documents of any sort. ...

"Judging by the current situation, tech companies will move quickly. They don’t ask for permission. It just happens.

"What’s most shocking is that they have done all this before making AI reliable. Every day I hear accounts of stupid and ridiculous things coming from bots. You would think they would fix this mess before forcing AI on us.

"But here’s the harsh reality. They won’t fix it, because they don’t know how."

~ Ted Gioia from his post 'The Force-Feeding of AI on an Unwilling Public'